Salesforce is not just a game player but a game-changing CRM platform. The higher adoption rate and increased career opportunities are the biggest reasons why Salesforce administrator and developer training course has gained an immense popularity worldwide.
A Salesforce Administrator and Developer course for IT professionals should cover a comprehensive range of topics related to Salesforce platform administration, configuration, development, and customization. Here’s a structured outline for such a course
Overview of the Salesforce platform, its capabilities, and the role of Salesforce administrators and developers.
Understanding the architecture of Salesforce, including the Salesforce App Cloud, metadata-driven development model, and multi-tenant architecture.
Overview of different Salesforce editions (e.g., Salesforce Essentials, Professional, Enterprise, Unlimited) and licensing options.
Managing user accounts, profiles, roles, and permissions in Salesforce, including user provisioning, access control, and security settings.
Techniques for importing, exporting, and manipulating data in Salesforce, including data loading tools, data migration strategies, and data quality best practices.
Configuring custom objects, fields, page layouts, record types, and workflow rules to customize Salesforce applications to meet business requirements.
Introduction to process automation tools such as Process Builder, Workflow Rules, and Approval Processes for automating business processes in Salesforce.
Creating and customizing reports and dashboards in Salesforce to visualize and analyze business data, including report types, filters, and chart options.
Overview of Salesforce development options, including declarative development (point-and-click) and programmatic development (coding).
Introduction to Apex programming language syntax, data types, control structures, and object-oriented programming concepts for building custom business logic in Salesforce.
Creating custom user interfaces using Visualforce pages and components, including controllers, extensions, and Visualforce markup.
Introduction to Lightning Web Components for building modern, responsive, and performant user interfaces in Salesforce Lightning Experience.
Techniques for integrating Salesforce with external systems and applications using APIs (SOAP, REST), middleware (e.g., MuleSoft), and integration tools (e.g., Salesforce Connect, Data Loader).
Best practices for managing governance limits, security controls, and compliance requirements in Salesforce, including data encryption, event monitoring, and platform security features.
Overview of the Salesforce AppExchange marketplace and how to install, configure, and customize third-party apps and components in Salesforce.
Deep dive into Salesforce Lightning Experience features and capabilities, including Lightning App Builder, Lightning Flow, and Lightning App Extensions.
Hands-on projects and exercises that demonstrate how to apply Salesforce administration and development concepts to real-world scenarios and use cases.
Overview of Salesforce certification tracks (e.g., Salesforce Administrator, Salesforce Developer, Salesforce Architect) and preparation strategies for passing Salesforce certification exams.
By covering these topics and providing hands-on experience through projects and case studies, IT professionals can gain the knowledge and skills necessary to become proficient Salesforce administrators and developers. Additionally, encourage continuous learning and exploration of advanced Salesforce topics and features to stay updated with the evolving Salesforce ecosystem.
